Spinko

Heim Hafðu samband

Hafðu samband

Get in Touch

We appreciate your interest in Spinko and welcome your feedback, questions, and collaboration inquiries. This page outlines the most effective ways to reach us and clarifies the scope of our assistance. We aim to provide clear, helpful responses within our capacity as an independent review and affiliate website.

Before contacting us, please review the sections below to ensure your inquiry is directed appropriately. This helps us respond more efficiently and ensures you receive the correct support for your specific needs.

Who We Are (Independent Review Site)

Spinko is an independent online platform dedicated to reviewing and providing information about online gambling brands, including casinos and sportsbooks. We are NOT an online casino operator, a sportsbook, or a gambling service provider. We do not host any games, process financial transactions, or manage player accounts. Our role is to offer unbiased reviews, comparisons, and informational content to help users make informed decisions about online gambling sites.

We maintain no player accounts, hold no player funds, and are not affiliated with any specific gambling operator beyond our affiliate marketing partnerships. Our content reflects our independent assessments and research.

What We Can Help With

We are here to assist with matters directly related to the content and operation of the Spinko website. Specifically, we can help with:

  • Feedback on Spinko Content: If you have suggestions, corrections, or comments regarding our reviews, articles, or guides.
  • Partnership and Advertising Inquiries: For potential collaborations, advertising opportunities on Spinko, or business development discussions.
  • Website Technical Issues: If you encounter broken links, display problems, or other technical difficulties while using Spinko.
  • General Questions About Our Service: Inquiries about how Spinko operates, our review methodology, or our editorial policies.

Please use the contact form available on our website for these types of inquiries. We strive to address all relevant communications promptly.

What We Cannot Help With

It is crucial to understand the limitations of our support. As an independent review site, Spinko cannot assist with issues pertaining to specific online casinos or sportsbooks. We do not have access to their systems or player data. Therefore, we cannot help with:

  • Player account access or recovery.
  • Deposit, withdrawal, or bonus issues.
  • Verification (KYC) processes or document submissions.
  • Disputes with individual gambling operators.
  • Gameplay issues, technical problems on casino sites, or game fairness concerns.
  • Any form of customer support for a gambling operator.

For any of the above, you must contact the customer support of the specific online casino or sportsbook directly. They are the only entity that can access your account information and resolve operator-specific concerns.

Account, Deposit and Withdrawal Issues

Spinko does not operate any online casino or sportsbook. We do not manage player accounts, process financial transactions, or handle any aspects of deposits, withdrawals, or bonuses. If you have any questions or encounter problems related to your account at an online casino or sportsbook, such as:

  • Difficulty logging into your account.
  • Issues with depositing funds or withdrawing winnings.
  • Questions about bonus terms and conditions.
  • Problems with identity verification (KYC).
  • Disputes regarding game outcomes or betting settlements.

You must contact the customer support department of the specific gambling operator directly. They typically offer various contact methods, including live chat, email, or telephone, which are listed on their respective websites. Spinko cannot intervene or provide assistance with these matters.

For all legal inquiries concerning Spinko, including regulatory compliance, data protection, or contractual matters, please use the dedicated email address provided below. This ensures your communication reaches the appropriate department within our organization.

Email: [email protected]

Please note that this email is exclusively for legal correspondence. Inquiries unrelated to legal matters will not receive a response through this channel.

Spinko respects intellectual property rights. If you believe that any content on our website infringes upon your copyrighted work, or if you wish to submit a Digital Millennium Copyright Act (DMCA) takedown notice, please contact us using the specific email address provided below.

Your notice should include:

  • Identification of the copyrighted work claimed to have been infringed.
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
  • Your contact information, including an address, telephone number, and email address.
  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Email: [email protected]

We will review all valid DMCA and copyright infringement claims and take appropriate action in accordance with applicable laws.

Responsible Gambling Resources

Spinko is committed to promoting responsible gambling. While we do not offer direct counseling or support services, we strongly advocate for safe gambling practices. If you or someone you know is struggling with gambling, please seek help from professional organizations. Many resources are available to provide support and guidance.

You can find links to reputable responsible gambling organizations on our dedicated Responsible Gambling page. These organizations offer confidential assistance, tools for self-exclusion, and advice on managing gambling habits. Remember, help is available, and taking action is a sign of strength.

Response Times

We aim to respond to all legitimate inquiries within 2-3 business days. Complex issues or those requiring further investigation may take longer. We appreciate your patience and understanding. Please avoid sending multiple emails for the same query, as this can delay our response time. We process inquiries in the order they are received.

Thank you for contacting Spinko. We look forward to assisting you within the scope of our services.