Contact Us

We appreciate your interest in Spinko. Your feedback, questions, and inquiries are important to us. Please review the sections below to ensure your message reaches the correct department and receives the most efficient response.

As an independent review and affiliate website, Spinko focuses on providing honest and comprehensive evaluations of online gambling brands. We are not an online casino or sportsbook operator ourselves. This distinction is crucial for understanding the scope of our services and how we can assist you.

Spinko is an independent platform dedicated to reviewing and providing information about various online gambling sites, including casinos and sportsbooks. Our mission is to offer unbiased insights, comparisons, and guides to help players make informed decisions. We conduct thorough research and analysis to present accurate and up-to-date content.

It is important to reiterate that Spinko does not operate any gambling services. We do not hold player accounts, process financial transactions, or manage any aspect of gameplay. Our role is strictly informational and advisory. We are an affiliate site, meaning we may earn a commission when you click through to an operator from our site, but this does not influence the objectivity of our reviews.

We are here to assist with matters directly related to the content and operation of the Spinko website. Specifically, we can help with:

• Feedback on our reviews, articles, or guides.
• Suggestions for new content or brands to review.
• Reporting inaccuracies or outdated information on our site.
• General inquiries about our review methodology.
• Partnership opportunities and advertising inquiries.
• Technical issues experienced while using the Spinko website.

When contacting us about these topics, please provide as much detail as possible to help us understand and address your query effectively.

Due to our independent status, there are many areas where we cannot provide direct assistance. Spinko is not equipped to handle issues that fall under the responsibility of online casino or sportsbook operators. We cannot:

• Access your personal player account information with any operator.
• Process deposits, withdrawals, or manage funds.
• Resolve disputes related to bonuses, promotions, or gameplay.
• Provide customer support for specific online casinos or sportsbooks.
• Verify your identity (KYC) for any gambling platform.
• Offer legal advice regarding online gambling laws in your jurisdiction.

For any of these issues, you must contact the customer support team of the specific online casino or sportsbook you are playing with. They are the only entity that has access to your account and can resolve such matters.

If you are experiencing problems with your player account, including login issues, deposit failures, withdrawal delays, bonus disputes, or account verification (KYC), you must contact the customer support department of the online casino or sportsbook directly. Spinko does not have access to individual player accounts, financial records, or internal systems of any gambling operator.

Each reputable online gambling brand provides dedicated customer service channels, typically including live chat, email, and sometimes telephone support. Please refer to the specific operator's website for their contact details. They are legally and operationally responsible for managing your account and funds.

For all legal inquiries pertaining to Spinko, including regulatory compliance, data protection (GDPR), and contractual matters, please direct your correspondence to our dedicated legal department. We take our legal obligations seriously and aim to address all legitimate legal concerns promptly.

Please send all legal communications to: [email protected]

When submitting a legal inquiry, please include full details of the matter, any relevant documentation, and your contact information. This will help us to process your request efficiently and ensure an appropriate response.

Spinko respects the intellectual property rights of others and expects our users and partners to do the same. If you believe that any content on the Spinko website infringes upon your copyright or intellectual property, please notify us immediately. We are committed to promptly investigating and addressing all valid Digital Millennium Copyright Act (DMCA) and copyright infringement claims.

Please send all DMCA and copyright takedown notices to: [email protected]

Your notice should include:

• A detailed description of the copyrighted work you claim has been infringed.
• The specific URL(s) on Spinko where the infringing material is located.
• Your contact information, including your full name, address, telephone number, and email address.
• A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
• A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
• An electronic or physical signature of the copyright owner or a person authorized to act on their behalf.

Spinko is committed to promoting responsible gambling. While we do not operate gambling services, we strongly advocate for safe play and provide resources for those who may need assistance. If you or someone you know is struggling with problem gambling, please seek help immediately.

We recommend contacting reputable organizations dedicated to responsible gambling support. These organizations offer confidential advice, support, and tools to help manage gambling habits. You can find links to such resources on our dedicated responsible gambling page.

We endeavor to respond to all legitimate inquiries as quickly as possible. Our typical response time for general inquiries is within 2-3 business days. For legal inquiries and DMCA notices, we aim to acknowledge receipt within 1 business day and provide a substantive response within 5 business days, depending on the complexity of the matter.

Please note that inquiries regarding player accounts or financial transactions with online casinos, which we cannot assist with, will receive a redirect message advising you to contact the relevant operator directly. We appreciate your patience and understanding as we work to address your concerns.